Publisher
Ubisoft
Ubisoft is a French publisher and developer known for open-world franchises including Assassin's Creed, Far Cry, Watch Dogs, and The Division.
What is Ubisoft?
Ubisoft has been making games since 1986, growing from a French mail-order distributor into a global publisher with studios across dozens of countries. The company's franchises — Assassin's Creed, Far Cry, Tom Clancy's Rainbow Six, Watch Dogs, and The Division — have sold hundreds of millions of copies combined. The publisher has had a turbulent recent period of restructuring, studio closures, and a reckoning around workplace culture, but its game catalog remains among the deepest in the AAA space, and its live-service titles maintain dedicated active player communities.
Ubisoft Connect, formerly known as Uplay, is the PC client, account platform, and storefront that underpins Ubisoft's PC presence. It handles library management, patch delivery, achievement tracking, friend lists, and the Ubisoft Connect rewards program. Every PC Ubisoft game requires Ubisoft Connect authentication, meaning the client sits as a hard dependency in front of the game itself. Ubisoft's DRM has historically required an active connection for always-online titles, and connectivity issues with Ubisoft Connect servers translate directly into inability to play.
When Ubisoft's online services have problems, the failure cascade is predictable. Ubisoft Connect login failures lock players out of every title simultaneously — no authentication, no game. Rainbow Six Siege, one of Ubisoft's most competitive titles, becomes completely inaccessible when matchmaking services are down; in ranked modes, connection drops during matches count as losses. The Ubisoft Connect overlay failing inside a game can prevent progress saves and achievement unlocks from syncing. Game launches requiring license verification from Ubisoft's DRM servers fail when those verification endpoints are slow or unreachable.
Outage.gg collects real-time community reports on Ubisoft Connect and Ubisoft game server status. If Ubisoft Connect is failing to log in, Rainbow Six Siege is down, or patch downloads have stalled, the live status page shows current outage reports from players across all platforms.
Common Ubisoft Problems
Issues users most frequently report when Ubisoft is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Ubisoft outages and server status.
You can check the live Ubisoft server status at outage.gg/services/ubisoft. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Ubisoft can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/ubisoft and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Ubisoft status page at outage.gg/services/ubisoft. Create a free account and we will send you an email the moment Ubisoft comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
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