Mobile
Star Wars: Galaxy of Heroes
Star Wars: Galaxy of Heroes is EA's mobile RPG where players collect and battle with characters from across the Star Wars films and expanded universe.
What is Star Wars: Galaxy of Heroes?
Star Wars: Galaxy of Heroes has been running as a mobile collectible RPG since 2015, long enough to have accumulated a player community that spans multiple generations of Star Wars content — from original trilogy characters to The Mandalorian and beyond. Capital Games, operating under EA, structures the game around collecting character shards to unlock and upgrade heroes and villains from across the Star Wars universe, then using those characters in turn-based battles, guild raids, Territory Wars, and Grand Arena Championships. The competitive scene has matured significantly, with dedicated players investing years of daily engagement into their rosters.
Galaxy of Heroes is a live-service game with near-daily content updates — new characters added to stores, rotating events, conquest periods, and time-limited challenges that require server coordination to activate and track. The game's guild features, including Raids, Territory Battles, and Territory Wars, involve multiple players' accounts interacting through a shared server-side game state. Grand Arena matchmaking pairs players based on collection value, a server-computed metric that must stay accurate for fair competition. The game also runs on EA's account infrastructure, meaning disruptions to EA's broader authentication systems affect SWGoH alongside other EA titles.
When Star Wars: Galaxy of Heroes has server problems, the game typically gets stuck on the loading screen or presents an error during the connection phase before the main menu. Events that were actively running may show as unavailable even for players who had been participating normally. Guild activities — particularly Raid battles where each hit is a time-sensitive contribution — may fail to register, wasting energy and potentially costing guilds progress on timed events. The shop and shard store may stop processing purchases. The game's daily challenges and missions may fail to grant rewards even after successfully completing the required content.
Outage.gg tracks Star Wars: Galaxy of Heroes server status using community reports from players on iOS and Android. If the game is not connecting, events are unavailable, or rewards are not registering, the live status page shows current impact from the SWGoH community.
Common Star Wars: Galaxy of Heroes Problems
Issues users most frequently report when Star Wars: Galaxy of Heroes is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Star Wars: Galaxy of Heroes outages and server status.
You can check the live Star Wars: Galaxy of Heroes server status at outage.gg/services/star-wars-galaxy-of-heroes. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Star Wars: Galaxy of Heroes can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/star-wars-galaxy-of-heroes and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Star Wars: Galaxy of Heroes status page at outage.gg/services/star-wars-galaxy-of-heroes. Create a free account and we will send you an email the moment Star Wars: Galaxy of Heroes comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
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