E-Commerce
Reverb
Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments and music gear.
What is Reverb?
Reverb launched in 2013 in Chicago as a marketplace built specifically for musicians — a dedicated space for buying and selling new, used, and vintage instruments and music gear. Founded by David Kalt, it filled a gap that general marketplaces like eBay had never elegantly served. Etsy acquired Reverb in 2019, bringing additional resources while allowing it to continue operating as a standalone marketplace focused entirely on the music community.
The platform lists millions of instruments, amplifiers, effects pedals, recording equipment, DJ gear, and accessories from both individual musicians and professional music dealers. Reverb has developed deep trust among serious gear enthusiasts by offering Price Guide data powered by actual sales history, helping buyers and sellers understand real market value. Its payment processing, shipping label integration, and buyer protection policies are purpose-built for high-value instrument transactions.
When Reverb goes down, sellers lose the ability to list gear or update prices, the search and browse experience breaks for buyers looking to research purchases, and — most critically — payment processing fails for transactions that may involve instruments worth thousands of dollars. Offer and counter-offer messaging between buyers and sellers also becomes unavailable, stalling deals mid-negotiation.
Outage.gg monitors Reverb's platform health through community reports from musicians and dealers. If listings are failing, payments are not processing, or the app is returning errors, check the live status page to see whether others are impacted and get notified when the marketplace is back in tune.
Common Reverb Problems
Issues users most frequently report when Reverb is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Reverb outages and server status.
You can check the live Reverb server status at outage.gg/services/reverb. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Reverb can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/reverb and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Reverb status page at outage.gg/services/reverb. Create a free account and we will send you an email the moment Reverb comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
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