Dev Tools
PagerDuty
PagerDuty is an incident management platform that routes alerts to the right on-call engineers and coordinates response for critical system events.
What is PagerDuty?
Is PagerDuty down? PagerDuty is an incident management and on-call alerting platform used by engineering and operations teams to respond to production incidents. Founded in 2009, PagerDuty integrates with monitoring tools like Datadog, New Relic, and Prometheus to receive alerts and route them to the correct on-call engineer via phone call, SMS, push notification, or email. It is used by thousands of organizations to manage incident response and reduce mean time to acknowledge (MTTA) and resolve (MTTR).
PagerDuty is a critical link in the incident response chain: when production systems fail, it is PagerDuty that wakes up the on-call engineer. A PagerDuty outage at the same time as a production incident creates a particularly dangerous situation — the systems are broken, and the humans who need to fix them are not being notified. This makes PagerDuty reliability itself a high-stakes concern for every organization that depends on it.
PagerDuty is down or not working — users commonly report alerts not being triggered, on-call engineers not being paged, the PagerDuty web interface failing to load, escalation policies not firing correctly, or integrations with third-party monitoring tools going silent. Even brief PagerDuty degradations can result in missed incident notifications.
If PagerDuty is down, Outage.gg tracks PagerDuty server status and outage history in real time. If your PagerDuty alerts have gone silent or the dashboard is unreachable, check the live status page immediately for incident details and get notified when alerting is fully restored.
Common PagerDuty Problems
Issues users most frequently report when PagerDuty is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about PagerDuty outages and server status.
You can check the live PagerDuty server status at outage.gg/services/pagerduty. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
PagerDuty can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/pagerduty and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the PagerDuty status page at outage.gg/services/pagerduty. Create a free account and we will send you an email the moment PagerDuty comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
Related Services
Other services you might be tracking alongside PagerDuty.