Orange

Orange S.A. is one of Europe's largest telecommunications companies, operating mobile and fixed broadband networks in France, Spain, Belgium, Poland, and numerous African and Middle Eastern markets under the Orange brand. Originally born from the UK mobile operator Orange (launched 1994), the brand was acquired by France Telecom — itself the privatized French national telephone company — which later renamed the entire company Orange S.A. in 2013. In France, Orange serves as the incumbent operator with extensive fiber and copper fixed-line infrastructure alongside its mobile network, giving it a dominant position in the French telecom market with obligations as a universal service provider.

Orange France operates 4G LTE and 5G networks covering France's metropolitan territory and overseas departments. Fixed broadband is delivered over a mix of FTTH fiber, FTTB, and legacy ADSL copper plant. The My Orange app (Mon Orange) provides usage monitoring, billing, plan changes, and customer service access. Orange's Livebox router series handles home internet and voice, with management features accessible through the app. Orange also operates Orange Bank, a mobile banking subsidiary, and Orange Cyberdefense, an enterprise security services division — extending the brand's footprint well beyond traditional telecoms.

Outages at Orange in France affect both the large mobile subscriber base and the significant number of fiber and ADSL home internet customers. Mobile calls fail in areas affected by base station or core network issues. Data services are unavailable despite coverage indicators showing signal. Fixed broadband customers experience complete connectivity loss when the Livebox loses authentication to Orange's network, or partial degradation when DNS or routing issues affect specific services. Mon Orange app logins fail during backend service disruptions. Livebox firmware pushes occasionally cause temporary disconnections for groups of customers. In some incidents, Orange's DNS servers have been affected separately from the access network, causing browsing failures while the underlying IP connection remains active.

Outage.gg tracks Orange France service disruptions using community reports from customers. If your Orange mobile or internet is down, the Livebox has lost connection, or Mon Orange is unavailable, the live status page shows current disruption data.