Crypto
MetaMask
MetaMask is the most widely used self-custody crypto wallet, available as a browser extension and mobile app, providing access to Ethereum and EVM-compatible DeFi apps.
What is MetaMask?
Is MetaMask down? MetaMask is the world's most widely used non-custodial Ethereum wallet and gateway to the decentralized web (Web3), developed by ConsenSys and first released in 2016. Available as a browser extension and mobile app, MetaMask allows users to store Ethereum and ERC-20 tokens, connect to decentralized applications (dApps), sign transactions, and interact with DeFi protocols, NFT marketplaces, and other blockchain services. With over 30 million monthly active users, MetaMask is the de facto standard for Web3 access.
MetaMask itself is primarily a local application — private keys are stored on the user's device, not on MetaMask servers. However, MetaMask relies on Infura (a ConsenSys infrastructure product) as its default RPC provider to submit transactions to the Ethereum network. When Infura experiences downtime, MetaMask users may see "RPC error" messages and be unable to send transactions, even though their funds remain secure and accessible through alternative RPC endpoints.
MetaMask is down or not working — users commonly report "Could not fetch chain ID" or RPC connection errors, transactions failing to broadcast to the network, token balances not loading, or dApp connections timing out. Users can mitigate Infura-related outages by manually switching MetaMask's network RPC to an alternative provider such as Alchemy or a public node.
If MetaMask and Infura is down, Outage.gg tracks MetaMask and Infura server status and outage history in real time. If MetaMask is showing RPC errors or transactions are stuck pending, check the live status page for current incident details and get notified when full connectivity is restored.
Common MetaMask Problems
Issues users most frequently report when MetaMask is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about MetaMask outages and server status.
You can check the live MetaMask server status at outage.gg/services/metamask. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
MetaMask can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/metamask and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the MetaMask status page at outage.gg/services/metamask. Create a free account and we will send you an email the moment MetaMask comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
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