Publisher
Krafton
Krafton is a South Korean game publisher best known for PUBG: Battlegrounds, the title that defined the battle royale genre, plus The Callisto Protocol.
What is Krafton?
Krafton was known as Bluehole until 2021, when the company restructured around its flagship product: PUBG: Battlegrounds, the battle royale game that essentially defined the genre when it launched into Steam Early Access in 2017. PUBG reached a concurrent player peak of over three million on Steam and spawned an entire category of games — Fortnite, Apex Legends, and Warzone all owe it a structural debt. The mobile version, PUBG Mobile, published by Tencent in most regions, became one of the most downloaded and highest-grossing mobile games globally. Krafton has since expanded its portfolio with The Callisto Protocol, TERA (which sunset in 2022), and new titles in development.
Krafton's PC infrastructure manages the PUBG game servers across multiple regions — North America, Europe, Asia, and others — with separate matchmaking queues for TPP and FPP modes, ranked seasons, and custom lobbies. Anti-cheat integration with the game's backend means server health directly affects the ability to join matches. The PUBG in-game store handles G-Coin purchases and cosmetic sales. PUBG Mobile runs on a separate mobile infrastructure managed with regional partners, with its own authentication and store systems. Krafton's developer portal and the PUBG console versions on PlayStation and Xbox run through those respective platform's network infrastructure with Krafton handling session servers.
When PUBG's servers have problems, the symptoms are hard to miss: the matchmaking queue accepts players but never transitions them into a game, eventually timing out with a network error. Players already in a match get disconnected to the lobby with the game recording a loss or voiding the match statistics. Login to the PUBG game client fails when the authentication service is degraded, showing a server busy or connection refused message at the main menu. PUBG Esports broadcast servers — used for observer mode during official tournaments — have their own infrastructure that can experience issues separately from public match servers. During ranked season transitions, new season progression data fails to load immediately, leaving players on stale rank displays.
Outage.gg tracks Krafton and PUBG server status using real-time community reports from players across all platforms. If PUBG servers are down, matchmaking is not working, or PUBG Mobile is inaccessible, the live status page shows current impact.
Common Krafton Problems
Issues users most frequently report when Krafton is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Krafton outages and server status.
You can check the live Krafton server status at outage.gg/services/krafton. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Krafton can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/krafton and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Krafton status page at outage.gg/services/krafton. Create a free account and we will send you an email the moment Krafton comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
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