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Kochava

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Kochava is a mobile measurement platform that tracks app installs and in-app events across ad networks to help advertisers optimize their mobile spend.

What is Kochava?

Kochava built its business around a problem that mobile advertisers were slow to realize they had: without independent, neutral attribution data, every ad network was essentially grading its own homework. Founded in 2011 in the unlikely setting of Sandpoint, Idaho, Kochava established itself as a mobile measurement partner — an independent layer between advertisers and the networks showing them where installs and conversions were actually coming from. The company's independence from any particular ad network was core to its value proposition, and Kochava invested heavily in fraud detection to identify the bot traffic and click injection schemes that inflated network-reported numbers.

Kochava operates through an SDK embedded in advertisers' mobile apps, which fires attribution signals when users install or take actions inside the app. These signals are matched against click and impression logs from the ad networks to determine which campaign, channel, and creative deserves credit for each conversion. The platform's dashboard surfaces this attribution data alongside cohort analysis, LTV reporting, and audience segmentation tools. Kochava also operates a data marketplace and an identity resolution service for cross-device measurement.

When Kochava has infrastructure problems, the consequences for advertisers can be difficult to detect in real time. If the attribution pipeline is delayed, install data still arrives but with latency — dashboards show lower conversion numbers than are actually occurring, which can trigger premature budget reallocation based on misleading data. If the SDK fails to fire attribution signals entirely, some installs go unattributed permanently. Dashboard and API failures block the access layer while the underlying data collection may remain functional, frustrating teams who cannot see data they know is being collected.

Outage.gg monitors Kochava platform status using real-time community reports from mobile marketers and measurement professionals. If attribution data is missing, the dashboard is unavailable, or SDK events are not processing, the live status page shows current impact.

Common Kochava Problems

Issues users most frequently report when Kochava is having problems.

1

Login failures

Players are unable to sign in, receiving authentication errors or being stuck on loading screens.

2

Matchmaking problems

Unable to find or join matches, long queue times, or errors when trying to connect to game servers.

3

Disconnections mid-session

Getting unexpectedly kicked from active sessions, losing in-game progress or items.

4

In-game store & purchases

Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.

Experiencing one of these? Report it on the Kochava status page →

Frequently Asked Questions

Common questions about Kochava outages and server status.

You can check the live Kochava server status at outage.gg/services/kochava. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.

Kochava can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.

Go to outage.gg/services/kochava and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.

Click the "Notify Me" bell button on the Kochava status page at outage.gg/services/kochava. Create a free account and we will send you an email the moment Kochava comes back online — no app download required.

Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.

Related Services

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