Publisher
King
King is the mobile games developer behind Candy Crush Saga and dozens of casual puzzle titles, operating as part of Microsoft's Activision Blizzard division.
What is King?
King built one of the most successful mobile game portfolios in history on the back of Candy Crush Saga, which launched in 2012 and became a genuinely global phenomenon — with tens of millions of daily active players at its peak and cumulative downloads in the billions. The company was acquired by Activision Blizzard in 2016 for $5.9 billion, and Microsoft's acquisition of Activision Blizzard in 2023 brought King under the Microsoft gaming umbrella. King operates a portfolio of casual games including Candy Crush Soda Saga, Candy Crush Jelly Saga, Farm Heroes Saga, and Bubble Witch 3 Saga, all built around a free-to-play model with live events and in-app purchases.
King's technical infrastructure must support an enormous concurrent user base across iOS, Android, Facebook, and web platforms simultaneously. The social layer — Facebook account linking, friend leaderboards, and the ability to send lives to friends — adds dependencies on third-party authentication that King's own infrastructure does not control. King's servers manage player progress, level synchronisation, event participation tracking, and in-app purchase fulfilment across all platforms from central infrastructure. Live events — which are the primary engagement driver in the modern Candy Crush ecosystem — have server-side timing and reward logic that requires backend health to function correctly.
When King's services are degraded, mobile players encounter a set of familiar failure modes. Progress fails to sync between devices, meaning levels completed on a phone do not appear complete on a tablet. In-app purchases process payment but do not deliver gold bars, extra lives, or boosters, requiring support tickets to resolve. Facebook login fails during authentication backend issues, preventing players who linked their account from loading their save. Live events disappear from the events menu or display incorrect progress when the event tracking system is down. The Candy Crush apps return a connection error on launch when the King server authentication handshake cannot complete.
Outage.gg tracks King service status using real-time reports from Candy Crush and other King game players across all platforms. If Candy Crush servers are down, progress is not syncing, or in-app purchases are failing, the live status page shows current impact from the King player community.
Common King Problems
Issues users most frequently report when King is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about King outages and server status.
You can check the live King server status at outage.gg/services/king. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
King can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/king and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the King status page at outage.gg/services/king. Create a free account and we will send you an email the moment King comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
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Other services you might be tracking alongside King.
