Food Delivery
Instacart
Instacart connects North American shoppers with personal shoppers who fulfill grocery orders from local stores, often delivering in under an hour.
What is Instacart?
Is Instacart down? Instacart is a North American grocery delivery and pickup service founded in San Francisco in 2012. It partners with major grocery chains — including Kroger, Safeway, Costco, and Albertsons — to enable same-day delivery from local stores through a network of personal shoppers. Instacart went public on the Nasdaq in September 2023 and operates in the United States and Canada, handling millions of grocery orders per month.
Instacart's model of connecting customers, shoppers, and retailers in real time means that platform outages have a three-way impact: customers cannot place orders, shoppers receive no new batches to fulfill, and retail partners lose digital order volume. Holiday periods like Thanksgiving and Christmas Eve — when grocery delivery demand peaks dramatically — are particularly high-stress windows for Instacart infrastructure.
Instacart is down or not working — users commonly report the app failing to show product availability, checkout errors preventing order completion, shopper app failures that delay batch assignment, order tracking stalling, or delivery windows becoming unavailable. Connectivity issues between Instacart and specific retailer inventory systems can create partial outages affecting specific store chains.
If Instacart is down, Outage.gg tracks Instacart server status and outage history in real time. If Instacart is down or your order is stuck in processing, check the live status page to assess the current situation and subscribe for a notification when the service recovers.
Common Instacart Problems
Issues users most frequently report when Instacart is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Instacart outages and server status.
You can check the live Instacart server status at outage.gg/services/instacart. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Instacart can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/instacart and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Instacart status page at outage.gg/services/instacart. Create a free account and we will send you an email the moment Instacart comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
Related Services
Other services you might be tracking alongside Instacart.
