Hosting
Cloudways
Cloudways is a managed cloud hosting platform for deploying PHP apps on AWS, Google Cloud, or DigitalOcean without touching server infrastructure.
What is Cloudways?
Is Cloudways down? Cloudways is a managed cloud hosting platform founded in 2012 and headquartered in Valletta, Malta, acquired by DigitalOcean in 2022. It provides a managed platform layer on top of leading cloud infrastructure providers — including DigitalOcean, AWS, Google Cloud, Vultr, and Linode — abstracting server management for agencies, developers, and e-commerce businesses hosting PHP and WordPress applications. Server issues with Cloudways's management layer can affect platform operations even when the underlying cloud provider is healthy.
Cloudways manages thousands of servers on behalf of its customers, handling automated backups, server security patches, PHP version management, built-in CDN (via Cloudflare Enterprise), and staging environments. Its platform dashboard is the single control plane for all server operations, meaning any degradation in the Cloudways management API disrupts customers' ability to deploy applications, scale servers, or perform critical maintenance even if their hosted websites remain temporarily accessible.
When Cloudways is down or not working, users commonly report the Cloudways platform dashboard failing to log in or load server listings, application deployment and cloning operations timing out, automated backups not completing and showing as failed, the built-in Cloudflare CDN integration not updating purge or caching rules, SSH access credentials failing to rotate via the platform, staging environment creation stalling indefinitely, and TeamViewer-style bot access for support failing.
Track Cloudways server status and outage reports in real time on Outage.gg. If Cloudways is not working, check the live Cloudways status page to see if others are affected and get notified the moment Cloudways is back online.
Common Cloudways Problems
Issues users most frequently report when Cloudways is having problems.
Service unavailability
API calls are failing, dashboards are unreachable, or the service is returning 5xx errors.
Slow performance / high latency
Response times are significantly above normal, causing timeouts and degraded user experience.
Authentication failures
API keys, OAuth tokens, or SSO logins are being rejected unexpectedly.
Data sync & storage issues
Files, databases, or synced data are not updating, missing, or inaccessible.
Frequently Asked Questions
Common questions about Cloudways outages and server status.
You can check the live Cloudways server status at outage.gg/services/cloudways. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Cloudways can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/cloudways and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Cloudways status page at outage.gg/services/cloudways. Create a free account and we will send you an email the moment Cloudways comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
Related Services
Other services you might be tracking alongside Cloudways.
