Communication
CloudTalk
CloudTalk is a cloud-based business phone system for sales and support teams, with call routing, analytics, and CRM integrations.
What is CloudTalk?
CloudTalk is a cloud-based business phone system built for sales and customer support teams, founded in Bratislava in 2016 and growing into a platform used by thousands of companies across Europe and North America. The product competes in the cloud contact centre space by offering deep CRM integrations — Salesforce, HubSpot, Pipedrive, Zendesk — alongside features like power dialers, call queuing, real-time call monitoring, and analytics dashboards. Its European origin gives it particular strength in markets where GDPR compliance and EU data residency matter to procurement decisions.
CloudTalk uses SIP infrastructure with WebRTC for browser-based calling, supplemented by a native desktop app and mobile clients for agents who need flexibility. The platform provides local and toll-free numbers in over 160 countries, backed by carrier interconnects that vary by region. Call recording, voicemail transcription, and sentiment analysis run as post-processing pipelines separate from the live call path. The admin portal handles number provisioning, IVR setup, agent management, and integration configuration from a single dashboard.
Outage events on CloudTalk follow the pattern common to cloud VoIP platforms. Agents find their softphone showing unregistered status when SIP registration to the platform's media servers fails — outbound dialling returns an immediate error tone rather than ringing. Inbound calls stop reaching agent queues, with callers encountering dead air or busy signals. One-way audio, where one party in a call cannot hear the other, points to media relay or NAT traversal failure in the SIP session. The browser-based softphone is often more sensitive to these issues than the desktop app since it relies entirely on WebRTC and browser ICE negotiation.
Outage.gg tracks CloudTalk status using real-time community reports from sales teams and support operations. If agents cannot receive calls, audio is broken, or the admin portal is down, the live status page shows current impact.
Common CloudTalk Problems
Issues users most frequently report when CloudTalk is having problems.
Messages not sending
Messages appear stuck, fail to deliver, or recipients are not receiving them.
Login & authentication
Unable to sign in, 2FA not working, or being unexpectedly logged out.
Feed & content not loading
Posts, stories, or notifications are not appearing or are failing to refresh.
App & website errors
The app or website returns error pages, crashes, or is completely unreachable.
Frequently Asked Questions
Common questions about CloudTalk outages and server status.
You can check the live CloudTalk server status at outage.gg/services/cloudtalk. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
CloudTalk can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/cloudtalk and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the CloudTalk status page at outage.gg/services/cloudtalk. Create a free account and we will send you an email the moment CloudTalk comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
Related Services
Other services you might be tracking alongside CloudTalk.
