Transport
Cabify
Cabify is a ride-hailing platform operating across Spain and Latin America, offering professional driver services for city transport.
What is Cabify?
Cabify launched in Madrid in 2011 and expanded steadily across Spanish-speaking markets in Latin America, building a ride-hailing presence in cities where Uber's regulatory battles created openings and local operators lacked the capital to build scalable platforms. The company positioned itself as a more professional, predictable alternative to traditional taxis — fixed pricing, named drivers, and newer vehicles — while also emphasizing its status as a European-headquartered company that handled data under EU privacy frameworks. By the early 2020s, Cabify operated in major cities across Spain, Mexico, Peru, Chile, Colombia, Ecuador, and several other Latin American markets.
Cabify's platform handles the full ride lifecycle: real-time driver matching, GPS-based routing, fare calculation, payment processing across local methods and cards, and post-ride ratings and receipts. The app is the primary interface for both riders and drivers, with a separate driver app handling dispatch, navigation, and earnings tracking. Corporate accounts add a B2B dimension to the platform, with organizations using Cabify for employee transportation and expense management — which means business travel disruptions affect companies directly when the platform has issues.
App and backend problems at Cabify tend to surface as driver matching failures — the app accepts a booking but cannot find a driver, leaving the rider waiting indefinitely. Payment processing failures at the end of a ride can leave both the driver and rider in an awkward situation where the trip has ended but payment has not confirmed. The corporate account portal can fail independently of the rider app, blocking finance teams from accessing trip records and invoices. In markets where local payment methods like OXXO or bank transfers are the primary payment option, failures in those specific payment rails strand riders who do not have international cards as a fallback.
Outage.gg tracks Cabify platform status using real-time community reports from riders and corporate users across all operating markets. If ride matching is failing, payment is not processing, or the app is not loading, the live status page shows current impact.
Common Cabify Problems
Issues users most frequently report when Cabify is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Cabify outages and server status.
You can check the live Cabify server status at outage.gg/services/cabify. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Cabify can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/cabify and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Cabify status page at outage.gg/services/cabify. Create a free account and we will send you an email the moment Cabify comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
Related Services
Other services you might be tracking alongside Cabify.
