Productivity
Acuity Scheduling
Online appointment scheduling tool that lets clients book time directly into a calendar, with payments and intake forms built in.
What is Acuity Scheduling?
Is Acuity Scheduling down? Acuity Scheduling is an online appointment scheduling platform originally founded in 2006 and acquired by Squarespace in 2019. The service allows service-based businesses — including therapists, personal trainers, hair stylists, consultants, and tutors — to share a booking page where clients can schedule appointments based on real-time availability, make payments, and receive automated reminders. Server issues with Acuity Scheduling directly prevent businesses from accepting new bookings and may cause clients who arrive at the scheduling link during an outage to assume the business is no longer operating.
Acuity Scheduling runs on Squarespace's cloud infrastructure following the acquisition, giving it access to Squarespace's CDN and reliability resources. The platform's core booking flow integrates with Google Calendar, Outlook, iCloud Calendar, and Apple Calendar for availability sync; Stripe and PayPal for payment processing; Zoom, Google Meet, and Teams for video conferencing link generation; and email delivery services for confirmation and reminder messages. Each of these integrations represents a dependency that can independently fail and break parts of the booking workflow even when Acuity's core servers are healthy. Peak demand occurs during business hours in each time zone, with Monday mornings consistently being the highest booking volume period.
When Acuity Scheduling is down or not working, users commonly report the public scheduling page displaying a generic error or white screen to clients attempting to book, availability not updating in real time when calendar blocks are added, payment processing failing at checkout while the appointment slot is still consumed, confirmation emails not being delivered after a booking is completed, Zoom links not generating for video appointments, or the business owner's admin dashboard failing to load appointments and client records.
Track Acuity Scheduling server status and outage reports in real time on Outage.gg. If Acuity Scheduling is not working, check the live Acuity Scheduling status page to see if others are affected and get notified the moment Acuity Scheduling is back online.
Common Acuity Scheduling Problems
Issues users most frequently report when Acuity Scheduling is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Acuity Scheduling outages and server status.
You can check the live Acuity Scheduling server status at outage.gg/services/acuity-scheduling. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Acuity Scheduling can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/acuity-scheduling and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Acuity Scheduling status page at outage.gg/services/acuity-scheduling. Create a free account and we will send you an email the moment Acuity Scheduling comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
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